You are using your mouse or touchpad on a Toshiba laptop in order to move the cursor. But, there is no response. As irritating as it can be. And the reason behind this can be quite simple.
If you are in this kind of frustrating situation, it is very common to wonder ‘why is my mouse not working on my Toshiba laptop?’ The easiest answer is it has been disabled (mostly unintentionally).
In this article, we will discuss some reasons behind this problem and hopefully find a solution to that too. Let’s jump into the reasons.
The Mouse/touchpad Has Been Disabled
It is one of the most common issues. You may disable the mouse and have forgotten about it, or it happened totally unintentionally.
Solution
Go to the control panel and then stroke on ‘hardware and sound’ using the keyboard.
You should be able to find the ‘mouse’ option under the ‘devices and printers’ section.
Check whether it is disabled. If the answer is yes, enable it. And, now check whether your mouse works.
The driver needs to be reinstalled:
There is a chance that the driver you are using is missing some data. The driver may be outdated or have some internal error.
Solution
- In this case, you have to reinstall the driver.
- Now, open the control panel and go to the ‘System and Security’ option using arrow keys, tab, and enter key.
- After that, go to the device manager.
- Find the driver for the touchpad or mouse and uninstall it.
- Before uninstalling, make sure to untick the option of deleting the software from the device.
- Then restart your laptop.
If the problem was with the mouse driver, you will be able to use your mouse again.
Temporary Error in Software:
There can be errors in any software that can make the mouse malfunction. Viruses and malware are pretty common to get nowadays. If the mouse stop working after opening a certain software, it is very likely to assume that the software has a bug.
In this case, restart your laptop using the keyboard shortcut or power button if necessary. After restarting, uninstall the defective software. Avoid using the crack version of softwares.
The driver needs to be updated:
Sometimes, the driver can be outdated and automatic update might be off. To be sure about that, you should go to the control panel and find mouse settings the in device manager.
Press the ‘Enter’ key after navigating on the update option. The update will be started if there is an updated version of the driver available.
If not, you can manually check whether there is an updated version of the driver software. When the update is completed, your mouse should work just like it supposed to be.
Generic Driver Required:
In some cases, the driver software does not work even after reinstalling or updating. If there is such a situation, you need to download a generic driver to run your touchpad or mouse.
You can go to the internet and search for a mouse driver. But only use Toshiba’s official driver as long as it works.
Service Required:
There is a chance that after doing all these, the mouse is still not working. If the external mouse is not working, check whether there is something wrong with the mouse. The battery of the mouse may be gone bad (for wireless mouse), and the cable or port can malfunction.
If the touchpad does not work, and if it fails to troubleshoot after the explained ways, there is a chance to be a hardware problem. In this case, you should visit a servicing center and get it fixed.
Conclusion:
Why is my mouse not working on my Toshiba laptop is a scary question. But we hope now you know the reason and how to fix it.
Protect your mouse from dust and other things that can be harmful for it. You should follow the instructions gradually to determine the problem.
Control panel troubleshooting is one of the ways to finding out about the specific problem.